Return & Refund Policy

1. Digital Courses

Every course and learning program on Hold Space is delivered digitally. Because of the digital nature of our educational courses, tutorials, and platform access, all sales are generally considered final once enrollment materials have been accessed.

However, if you experience technical issues that prevent you from accessing course content, or if you accidentally purchased a duplicate enrollment, please contact us within 7 days of purchase. We will review such requests on a case-by-case basis and, where approved, issue a refund to your original method of payment.

2. Live Course Cancellations

For live, instructor-led courses and batches, if Hold Space cancels or reschedules a batch, you may choose a full refund or transfer your enrollment to the next available batch at no extra cost. Refund requests made after the batch's first live session has taken place will be reviewed on a case-by-case basis.

3. Processing Time

Once a refund is approved, we will initiate it to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's or bank's policies.

4. Request a Refund

To request a refund, please contact our support team at:

• By email: support@holdspace.in
• By visiting the Contact page on our website.

Please include your order number and the reason for the request.